Terms & Conditions

Terms & Conditions

1. Using our website

1.01 Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use.

1.02 In these terms and conditions, the terms ‘Ivett & Reed Ltd’, ‘us’, ‘we’, ‘our’ or ‘the seller’ refers to the owner of this website.

1.03 The terms ‘you’, ‘the customer’ or ‘the buyer’ refers to the user or viewer of our website.

1.04 Together with our privacy policy and copyright notice, these terms and conditions govern Ivett & Reed Ltd’s relationship with you in relation to this website.

1.05 If you disagree with any part of these terms and conditions, please do not use our website.

1.06 Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

1.07 Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

1.08 This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

1.09 Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

1.10 Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

1.11 From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

1.12 We reserve the right to decline a new customer registration to our website or to terminate an existing registration at any time and without notice.

1.13 These terms and conditions do not affect the statutory rights of the buyer.

2. About us

2.01 This website is owned by Ivett & Reed Ltd, whose registered office is at 615 Newmarket Road, Cambridge, CB5 8PA.

2.02 Our company registration number is 11367359 in England.

2.03 Our VAT number is 302 2461 57.

2.04 Our telephone number is 01223 213500. You may call us any time between 8.30am and 5pm, Monday to Friday (closed Saturdays, Sundays and Bank Holidays).

2.05 Our fax number is 01223 249150.

2.06 Our email address is info@ivettandreed.co.uk.

3. Website content and characteristics of goods

3.01 The content of the pages of this website is for your general information and use only. It is subject to change without notice.

3.02 The characteristics of the goods being offered are described on individual product pages on our website through the use of images and text.

3.03 Images are for illustrative purposes only. The goods supplied may vary slightly from products or materials shown in any images.

3.04 Some accessories, options or materials shown in product images may need to be ordered as an optional extra, or may not be available to buy at all.

3.05 Every effort has been made to accurately depict colour and other product and material characteristics shown in images. However due to the settings of individual computer monitors and other display devices, we cannot guarantee that images displayed to the buyer will accurately reflect the colour and other characteristics of the product or material being depicted.

3.06 We take every reasonable effort to ensure that any text describing products, materials, dimensions, finishes, technical details etc. is accurate. However we cannot guarantee that the information appearing on our website is correct at the exact time that an order is placed.

3.07 Most manufacturers operate a policy of continuous product development and improvement. Therefore, occasionally product specifications can change without notice and the supplied goods may vary slightly in appearances and characteristics from those depicted and described on our website.

3.08 With the above points in mind, we recommend that the buyer follows links to manufacturers’ websites to double-check information on goods before placing an order, particularly where the detail is crucial to the suitability of the product (e.g. a critical dimension).

3.09 We cannot be held liable for any loss, increased costs or other expenses incurred by the buyer where any variations of product specification or appearance due to the reasons detailed above were not reasonably foreseeable at the time a contract was made legally binding.

I can only praise you all for your brilliant customer service and recommend anyone looking for a quality fire and fireplace to look no further than Ivett & Reed.

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